Vacancy Vacancy Sun, 04 Dec 2022 21:02:28 +0530 en-us Store Operations Manager Tue, 13 Sep 2022 00:00:00 +0530 Location - Delhi / Mumbai /Dehradun /Bhubaneswar /Guwahati / Indore/ Mohali/ Surat/ Vadodra/Hyderabad / Bangalore / Jaipur / Thrissur Key Deliverables (Essential functions & Responsibilities of the Job): • Responsible for the day to day running of the BU, maintaining standards, ensuring legal compliance checks on pricing etc. • Assist in cashier training and provide support to cashiers where required. • Ensure achievement of sales targets which have been set for the department/s and provide input when deciding the targets. • Continually monitor the achievement of sales targets and take corrective measures where required. • Provide clarity progress towards targets by communicating to the team the department, store and overall regional performance. • Ensure minimization of shrinkage levels in the department, training the teams on how to handle merchandise and protect stock. • Role model the highest standards of customer service with the team. • Understand customer needs and build a rapport with customers. • Manage customer complaints and queries resolving them to the best of your ability. • Ensure visual merchandising guidelines are adhered to and standards and maintained in the department/s provide feedback to visual merchandiser. • Execute all operational procedures effectively • Audit the department/s for achieving standards in fitting rooms and housekeeping, till areas etc. • Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team. • Ensure adequate learning and development of the team through on the job training, VM training, product training etc. • Ensure clarity of roles by dividing responsibilities between team members. • Develop team members by providing timely and constructive feedback to help team members identify their strengths and weaknesses. • Motivate teams to drive sales and adhere to processes. Interested candidates, please share updated Cv.